Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

All Gently Worn items have a Zero Return Policy, so all sales are final.

New items (still with tags) have a 14 day return policy from the date received, since we want you to be able to return items if the fit is not quite.

If you decide an item isn't the right fit for you, returns must be sent back within 14 days of delivery. Please email support@lenovalaneboutique.com to request a refund. Please include your order number and which item(s) you would like to return along with the reason for the return.

The 14-day timeframe starts when an item is delivered.

Multiple items may be sent in one package, as long as the return slips are included.

Your refund will be issued to your original form of payment. Note that a restock return fee of $5.99 will be deducted from your refund.

Refund Requirements:

Items MUST be returned in the condition that you received them (i.e., items that are New with Tags must have original tags attached, clothing must not be worn or washed, etc.).
Original shipping charge for returned items will not be refunded.
Again, gently worn items may not be returned.

Terms and Conditions

Return and Refund Policy

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